Privacy Policy
Who we are
The Jeweler's Journal (TJJ) is a personal fine jewelry business based in the UAE, operating under a valid Dubai trade license. We source, curate, and sell fine jewelry, create custom pieces to order, and facilitate resale on behalf of clients. This policy explains how we collect, use, and protect your personal information when you interact with us through our website or WhatsApp.
What information we collect
When you submit an inquiry, custom order request, resale submission, or partnership interest through our website, we may collect the following:
-
Your full name
-
Your WhatsApp number or email address
-
Details about your jewelry piece or request
-
Any photos you choose to upload
-
Budget or pricing information you voluntarily share
We do not collect payment information through this website. All transactions are handled separately and directly.
How we use your information
We use the information you share solely to:
-
Respond to your inquiry or request
-
Process your custom order or resale submission
-
Contact you about a piece you expressed interest in
-
Keep you informed about TJJ pieces and updates, only if you have opted in
We do not sell, rent, or share your personal information with third parties for marketing purposes.
WhatsApp communication
If you contact us or are redirected to WhatsApp through our website, please be aware that WhatsApp operates under its own privacy policy, which is separate from ours. Any information you share through WhatsApp is subject to WhatsApp's terms in addition to ours.
Photo uploads
When you upload photos of a jewelry piece for resale consideration, those images are used solely for internal review purposes. They are not shared publicly or with third parties without your explicit consent.
How we store your information
Your information is stored securely and accessed only by TJJ. We retain your inquiry details for as long as necessary to fulfill your request or maintain our business relationship, after which it is deleted.
We do not store credit card numbers, bank details, or any sensitive financial information.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors interact with the site. You can choose to disable cookies through your browser settings at any time. Disabling cookies will not prevent you from using the site.
Your Rights
ou have the right to:
-
Request access to the personal information we hold about you
-
Request that we correct or delete your information
-
Withdraw consent for us to contact you at any time
To exercise any of these rights, contact us directly via WhatsApp or email.
Third-Party Links
Our website may contain links to external platforms including Instagram and WhatsApp. We are not responsible for the privacy practices of those platforms and encourage you to review their policies separately.
Children's Privacy
Our website and services are not directed at anyone under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this page periodically.
Contact
If you have any questions about this privacy policy or how your information is handled, please reach out:
The Jeweler's Journal
📧 Email: maryam@thejewelersjournal.com
💬 WhatsApp: []
🌐 thejewelersjournal.com